Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, and password
  • Payment Information: Processed securely through Stripe (we do not store credit card details)
  • Uploaded Files: Blueprint PDFs you submit for analysis
  • Usage Data: Information about how you use our services
  • Technical Data: IP address, browser type, and device information

2. How We Use Your Information

We use your information to:

  • Provide and improve our takeoff services
  • Process your payments and maintain your account
  • Analyze and extract data from your uploaded blueprints
  • Communicate with you about your account and services
  • Improve our AI models and service accuracy
  • Prevent fraud and ensure security

3. Data Security

We implement industry-standard security measures to protect your data:

  • All data transmission is encrypted using SSL/TLS
  • Uploaded files are stored securely on AWS S3 with private access
  • Access to your data is restricted to authorized personnel only
  • Regular security audits and updates to our systems
  • Password encryption and secure authentication

4. Data Retention

We retain your data as follows:

  • Account Data: Retained while your account is active
  • Uploaded Files: Stored for 90 days after analysis, then deleted
  • Takeoff Results: Available in your account for 1 year
  • Payment Records: Retained for 7 years for tax/legal compliance

You may request deletion of your data at any time by contacting support@swiftmep.ca

5. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: AWS (hosting), Stripe (payments), Anthropic (AI processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In the event of a merger or acquisition

All third-party providers are contractually obligated to protect your data.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of marketing communications
  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at support@swiftmep.ca

7. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze site usage. You can control cookie settings through your browser, but some features may not work properly if cookies are disabled.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

9. International Data Transfers

Your data may be processed in Canada and other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service. Continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact:

support@swiftmep.ca